Privacy Policy
Grid Track ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and related services. If you do not agree with the terms of this policy, please do not use the App.
Replace bracketed placeholders below with your organization’s details before publishing. If your app requests background location, notifications, or camera permissions, ensure your disclosures explicitly state the purpose and whether consent is required by law or employer policy.
1. Information We Collect
1.1 Personal Identifiers
Name, email, phone number, employee ID, department, and other identifiers provided by your organization.
1.2 Location Data
Approximate or precise location (including background location if enabled) to support features such as attendance (punch-in/punch-out), route logging, or job-site verification.
1.3 Usage & Activity Data
Check-in/check-out times, tasks, trip details, mileage, app interaction events, and diagnostic logs.
1.4 Device & Technical Data
Device model, OS version, IP address, crash data, and performance metrics.
1.5 Voluntary Submissions
Support requests, feedback, attachments (e.g., photos of receipts), and communication content you submit.
2. How We Use Information
- Provide, operate, and improve the App and its features.
- Enable workforce management functions such as attendance tracking, scheduling, and travel claims.
- Show in‑app messages, notifications, and service updates.
- Monitor, prevent, and detect security incidents or fraud.
- Comply with legal, regulatory, and company policy requirements.
- Generate aggregated, de‑identified analytics to improve performance.
4. Data Security
We apply administrative, technical, and physical safeguards such as encryption in transit, role‑based access controls, audit logging, and regular backups. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide the App and for other legitimate purposes such as complying with legal obligations, resolving disputes, and enforcing agreements. Where feasible, we anonymize or securely delete data that is no longer required.
6. Your Rights & Choices
- Access, correct, or delete certain personal information.
- Object to or restrict processing in specific circumstances.
- Withdraw consent where processing relies on consent.
- Request a copy (data portability) where applicable.
To exercise rights, contact us at [[email protected]]. Some requests may be routed via your employer/organization.
7. Third‑Party Services
The App may integrate with services that have their own privacy practices (examples include, but are not limited to):
- Maps & Geocoding (e.g., Google Maps Platform, Mapbox)
- Crash & Analytics (e.g., Firebase, Sentry)
- Push Notifications (e.g., Firebase Cloud Messaging, APNs)
- Cloud Hosting/Storage (e.g., Microsoft Azure, AWS)
We encourage you to review the privacy policies of these providers.
8. Children’s Privacy
The App is not intended for individuals under the age of 18, and we do not knowingly collect data from minors. If we learn that a minor has provided personal information, we will delete it.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards (such as contractual data protection clauses) to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you within the App or by email. Your continued use of the App after changes become effective signifies your acceptance of the updated policy.
11. Contact Us
[Company Legal Name]
[Registered Address Line 1]
[City, State/Province, Postal Code, Country]
Email: [[email protected]]
Phone: [Support Number]
If you are an employee user, you may also contact your organization’s administrator for questions regarding data access and retention policies.
Quick Setup Checklist (remove before publishing)
- Replace all
[bracketed]placeholders with your real details. - Confirm if background location is collected; specify frequency and purpose.
- List your actual third‑party providers and link to their policies.
- Set the correct contact email and postal address for privacy requests.
- Update the Last updated date and JSON‑LD
dateModified.